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Living Essentials Chocolate Sport Fashion Marzipan
 
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Other Services

Please click on one of the questions to see the answer.


Do you have catalogue?
No we don't. We list several products, make updated and changes, so huge forests would have to be destroyed in order for us to print catalogues.
Instead, you can find any product you want quickly and easily using our "Advance Search".

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Can I sent gifts?
Yes you can. Lioni is able to send any product on the site to anywhere in Japan with a message from you.

During the checkout process you can use the "Add Comments about Your Order" box on the Delivery or Payment page to tell us to gift wrap your order and please add a personal message, if you like to include a message with your order.
We will charge an extra 300Yen for each Non Food Items (Shirts, Jackets, etc) and 100 Yen for each sweets item that you wish us to gift-wrap. These extra charges will not be included in your invoice by the time you complete the order. These charges will be added later to your invoice and you will receive a message from us after we made the changes to your order.

If there are any questions about gift wrap your order and your personal message we will get in contact with you, after you received the automated order message.

Gift wrap and personal message for your order is currently beta service from Lioni.com and can be discontinued any time without prior notification.

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How do I Redeem a Coupon or Voucher?
Please click on the "Voucher & Coupon" button on the left column for more information.

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Do you offer a discounts or reward system?
We offer 2 types of discounts. Generic discounts can be found throughout our website. Our "Nice Price Offers" are value for your money and only available while stock last. Other discounts can be found on some product pages. For example "Buy or Miss", a one time chance to save some money when you buy the two items while they are displayed. No secound chance - Sorry, but that is part of the fun.

The other type of discount is "Top 6". "Top 6" is a discount based on the amount you have spend in the last quarter at our website.

For our reward program, please click on the "Point Program FAQ" button on the left column for more information.

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What are Lioni's Terms and Conditions?
For information on Lioni's Terms and Conditions (Terms of Use), please visit our "Terms of Use" page. A link can be found on the bottom of most pages.

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I still have a question. Whom should I contact?
Please use our "Contact Us" page to send us your question. We'll get back to you as soon as possible.

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